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Domestic Customer Support Service (BPO)

CareermakersUP, IN4d ago
Full-timevia indeed

Job Description

  • *Job Title:** Customer Service Executive, Airtel Black RM / Air India (Voice Process)
  • *Company:** iEnergizer
  • *Location:** Noida, Uttar Pradesh (Work from Office)
  • *Job Type:** Full\-time, Permanent
  • *Pay:** Up to ₹30,000 per month (CTC)
  • *Experience:** 1\+ year in BPO Voice Process

Job Description

iEnergizer is hiring confident, customer\-focused voice professionals for its **Airtel Black /Air India(Relationship Manager (RM)** process in Noida. You will handle calls from customers, resolve their queries, and build strong relationships to deliver an excellent customer experience.

Responsibilities

  • Handle inbound and outbound calls
  • Resolve queries related to services, billing, plans, and account support
  • Build and maintain strong relationships with premium customers
  • Meet quality, productivity, and customer satisfaction targets
  • Record accurate call details in the system and follow process guidelines
  • Maintain professionalism and a positive attitude on every call

Requirements

  • Any graduate
  • Minimum 1 year of experience in a BPO voice process (mandatory)
  • Excellent verbal communication in English
  • Willingness to work from the office in Noida
  • Ability to work in rotational shifts
  • 5 working days a week

How to Apply

Click **Apply Now**, or contact HR directly

  • *HR Harmeet** 7070645541

Pay: ₹30,000\.00 per month

Benefits

  • Life insurance
  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Noida
Posted
4d ago
Source
Indeed