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ERP implementation and Business Analyst
Duas Knowledge PotliWB, IN1d ago
Full-timevia indeed
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Job Description
- Visit MSME clients and engage with **stakeholders \& department heads (HODs)**
- Understand **end\-to\-end business processes**, workflows, and pain points
- Gather and document **detailed business requirements \& use cases**
- Translate business needs into **ERP functional requirements**
- Work closely with the internal tech team for **ERP development \& customization**
- Support **ERP implementation and configuration**
- Conduct **product demos and client presentations**
- Train client teams on **ERP usage and best practices**
- Ensure **smooth onboarding and adoption** of the ERP system
- Act as a **trusted advisor** to clients during and post implementation
- *Key Skills Required**
- Strong **analytical and logical thinking ability**
- Excellent **communication \& stakeholder management skills**
- Ability to **quickly understand business models across industries**
- Good **problem\-solving mindset**
- Basic to moderate **technical understanding (ERP systems / SaaS / workflows)**
- Confidence in handling **client\-facing, field\-based responsibilities**
- Ability to **simplify complex processes into structured solutions**
- *Preferred Background**
* 3–4 years of experience in
- ERP Implementation / Business Analysis / Consulting
- SaaS\-based product roles
- Operations or process consulting
- Exposure to **MSME businesses** is a strong plus
- Educational background in **Business / IT / Engineering** preferred
Pay: ₹20,000\.00 \- ₹40,000\.00 per month
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Kolkata
- Posted
- 1d ago
- Source
- Indeed