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ERP implementation and Business Analyst

Duas Knowledge PotliWB, IN1d ago
Full-timevia indeed

Job Description

  • Visit MSME clients and engage with **stakeholders \& department heads (HODs)**
  • Understand **end\-to\-end business processes**, workflows, and pain points
  • Gather and document **detailed business requirements \& use cases**
  • Translate business needs into **ERP functional requirements**
  • Work closely with the internal tech team for **ERP development \& customization**
  • Support **ERP implementation and configuration**
  • Conduct **product demos and client presentations**
  • Train client teams on **ERP usage and best practices**
  • Ensure **smooth onboarding and adoption** of the ERP system
  • Act as a **trusted advisor** to clients during and post implementation
  • *Key Skills Required**
  • Strong **analytical and logical thinking ability**
  • Excellent **communication \& stakeholder management skills**
  • Ability to **quickly understand business models across industries**
  • Good **problem\-solving mindset**
  • Basic to moderate **technical understanding (ERP systems / SaaS / workflows)**
  • Confidence in handling **client\-facing, field\-based responsibilities**
  • Ability to **simplify complex processes into structured solutions**
  • *Preferred Background**

* 3–4 years of experience in

  • ERP Implementation / Business Analysis / Consulting
  • SaaS\-based product roles
  • Operations or process consulting
  • Exposure to **MSME businesses** is a strong plus
  • Educational background in **Business / IT / Engineering** preferred

Pay: ₹20,000\.00 \- ₹40,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Kolkata
Posted
1d ago
Source
Indeed