Executive Assistant & Operations Supervisor

We are looking for a reliable, organized, and proactive professional to support the CEO and oversee daily operations. This role combines responsibilities of a Personal Assistant, Operations Supervisor, and Admin Executive.

• *Key Responsibilities Executive Assistant**

• Manage the CEO's emails, calendar, meetings, and communications.
• Respond to emails and messages on behalf of the CEO when required.
• Schedule and coordinate meetings.
• Follow up on tasks assigned by the CEO.
• Maintain confidentiality of business information.

• *Operations \& Administration**

• Monitor daily business operations and transactions.
• Ensure smooth coordination between teams.
• Prepare and share operational reports.
• Handle administrative and office\-related activities.
• Track task completion and employee accountability.

• *Customer Support**

• Support voice, chat, and email customer inquiries when needed.
• Monitor support team responsiveness and service quality.
• Escalate and resolve customer issues promptly.

• *Requirements**

• Bachelor's degree preferred.
• 1 years of experience in Administration, Operations, Customer Support, or Executive Assistant roles.
• Good communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency in Google Workspace and Microsoft Office.
• Ability to handle confidential information professionally.

Pay: ₹200,000\.00 \- ₹434,000\.00 per year

Benefits

• Leave encashment
• Paid sick time
• Paid time off

Ability to commute/relocate

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Shift availability

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person