Head of People & Culture

• *Head – People \& Culture**

Organisation : Shree Shakti Seva Kendra \& Shree Shakti School of Innovation

Location: Ahmedabad, Gujarat

Experience: 10–15 years

Employment Type: Full\-time

• *Role Overview**

We are seeking a mature, business\-oriented HR leader to establish and strengthen the people function across Shree Shakti Seva Kendra and Shree Shakti School of Innovation.

The position requires the ability to build practical HR systems, attract and retain capable talent, establish performance\-management frameworks and develop an accountable, people\-focused organisational culture.

The successful candidate will work closely with leadership to align manpower planning, employee performance, organisational development and HR operations with current requirements and future growth.

• *Key Responsibilities**

1\. HR Strategy \& Organisation Development

\* Develop and implement an HR roadmap aligned with organisational priorities.

\* Assess workforce requirements and support manpower planning and organisation design.

\* Establish clear roles, reporting structures, job descriptions and accountability frameworks.

\* Develop HR policies, employee handbooks, standard operating procedures and approval processes.

\* Advise leadership on organisational effectiveness, workforce capability and people\-related risks.

2\. Talent Acquisition \& Workforce Planning

\* Lead recruitment planning, sourcing, interviewing, selection and onboarding.

\* Develop structured hiring processes, competency frameworks and candidate assessment methods.

\* Build talent pipelines for leadership, specialist and operational positions.

\* Monitor recruitment timelines, hiring costs, offer acceptance and quality of hire.

\* Improve onboarding processes to ensure role clarity and faster employee integration.

3\. Performance Management \& Talent Development

\* Establish KRAs, KPIs, appraisal cycles and performance\-review processes.

\* Work with managers to set measurable objectives and review employee performance.

\* Identify skill gaps and develop training and capability\-building plans.

\* Support career development, succession planning and leadership development where appropriate.

\* Establish a culture of ownership, professional conduct and performance accountability.

4\. Employee Engagement \& Culture

\* Develop employee\-engagement initiatives and structured feedback mechanisms.

\* Establish clear channels for employee concerns, grievance resolution and conflict management.

\* Promote a professional, respectful and inclusive workplace.

\* Strengthen internal communication, recognition and employee\-retention practices.

\* Monitor employee satisfaction, attrition patterns and recurring workplace concerns.

5\. HR Operations, Governance \& Compliance

\* Oversee employee documentation, HR records, attendance, leave and payroll coordination.

\* Ensure appropriate processes for employment contracts, confirmations, exits and full\-and\-final settlements.

\* Coordinate statutory compliance and employment\-law matters with qualified specialists where required.

\* Maintain confidentiality and appropriate controls over employee information.

\* Develop HR dashboards and periodic management reports.

6\. Leadership Partnership \& Future Scalability

\* Act as a trusted HR partner to leadership on people\-related decisions.

\* Provide evidence\-based recommendations on workforce structure, productivity and talent requirements.

\* Establish processes that can scale with organisational growth.

\* Subject to future business requirements and approval, contribute to the development of a shared in\-house HR function supporting the wider DA Group.

• *Required Qualifications \& Experience**

\* Master’s degree or postgraduate qualification in Human Resources, Personnel Management, Organisational Development or a related discipline preferred.

\* 10–15 years of progressive HR experience, including senior\-level ownership of HR operations and people strategy.

\* Demonstrated experience implementing HR systems, performance frameworks and recruitment processes.

\* Strong understanding of applicable Indian employment and labour\-law requirements.

\* Excellent leadership, communication, negotiation and conflict\-resolution skills.

\* Ability to work directly with senior leadership and manage sensitive employee matters with discretion.

\* Experience implementing HR technology, reporting dashboards and process improvements is preferred.

Experience in education, healthcare, NGOs, multi\-location organisations or diversified business groups will be an advantage.

• *Key Performance Indicators**

Recruitment effectiveness, time to hire, employee retention, performance\-review completion, employee engagement, HR process compliance, policy implementation and workforce\-planning effectiveness.

• *What We Offer**

An opportunity to build a robust people function, influence organisational culture and establish scalable HR practices as the organisations grow

Work Location: In person