Inside Sales – Team Lead (CHESI)

Hiring: Inside Sales – Team Lead (CHESI)

• *Location:** Bengaluru
• *Experience:** 6\+ Years
• *CTC:** Up to ₹9–9\.5 LPA

Job Overview

We are looking for an experienced **Inside Sales Team Lead (CHESI)** to lead a sales team, drive performance, improve lead conversion, and ensure achievement of business targets. The ideal candidate should have strong international voice and sales experience, proven people management skills, and expertise in sales metrics, reporting, and performance analysis.

Key Responsibilities

• Lead, mentor, and motivate inside sales agents to achieve individual and team targets.
• Monitor sales performance, KPIs, productivity, conversion rates, and revenue metrics.
• Coach underperforming team members and implement performance improvement plans (PIPs).
• Conduct regular feedback sessions, knowledge\-sharing sessions, and performance reviews.
• Analyze sales pipelines, identify performance gaps, and implement corrective action plans.
• Ensure accurate opportunity tracking and CRM usage, preferably Salesforce.
• Collaborate with Quality, Training, HR, branches, and field representatives to improve lead conversion.
• Prepare weekly and monthly reports on sales performance, productivity, and improvement initiatives.
• Monitor attendance, manage unplanned absenteeism, and ensure business continuity.
• Support recruitment, onboarding, and training of new team members.
• Ensure compliance with company policies, sales processes, and quality standards.

Required Skills \& Qualifications

• **6\+ years of overall experience** in international voice and sales operations.
• Mandatory experience in inside sales, international sales, or B2B sales.
• **Minimum 2\+ years of on\-paper people management experience.**
• Strong understanding of sales KPIs, conversion rates, revenue tracking, and performance calculations.
• Experience in team handling, coaching, mentoring, and performance management.
• Proficiency in Salesforce or similar CRM platforms.
• Strong analytical, reporting, presentation, and communication skills.
• Excellent customer engagement, objection\-handling, and stakeholder\-management skills.
• Ability to work in a fast\-paced environment and drive team productivity.

Mandatory Requirements

• Overall experience: 6\+ years.
• International voice experience: Mandatory.
• Sales experience: Mandatory.
• People management experience: Minimum 2\+ years, documented in employment records.
• Strong knowledge of sales metrics and performance reporting.

Compensation \& Location

• **CTC:** ₹9–9\.5 LPA (maximum)
• **Work Location:** Bengaluru

If interested please drop updated cv: manishspoojary902@gmail.com

Pay: ₹900,000\.00 \- ₹950,000\.00 per year

Benefits

• Flexible schedule
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person