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International Customer Support Executive (Voice Process)

UMRUZ TECH SOLUTIONSKA, IN1d ago
Full-timevia indeed

Job Description

International Customer Support Executive (Voice Process)

  • *Location:** Smartworks, Marathahalli, Bangalore (Work From Office)

Job Details

We are looking for experienced **International Customer Support Executives** to join our growing team. If you have excellent communication skills and experience in an international voice process, we'd love to hear from you.

Salary

  • Up to **₹37,000 CTC per month**

Eligibility

  • Graduate (Mandatory)
  • Minimum **1 year of experience** in an International Voice Process

Work Schedule

  • Work From Office
  • 5\-day work week
  • Rotational shifts
  • 2 rotational week\-offs

Interview Process

  • Hallo AI Assessment (Minimum Score: **C1**)
  • HR/Operations Interview

Key Requirements

  • Excellent English and Hindi communication skills
  • Neutral English accent (No MTI)
  • Strong customer handling and problem\-solving skills
  • Comfortable working in rotational shifts
  • Immediate joiners are preferred

Responsibilities

  • Handle inbound and outbound customer interactions professionally
  • Resolve customer queries efficiently while maintaining high service standards
  • Deliver an exceptional customer experience
  • Maintain accurate records of customer interactions
  • Meet quality and productivity targets
  • *Work Location:** Smartworks, Marathahalli, Bangalore

Pay: ₹35,000\.00 \- ₹37,000\.00 per month

Benefits

  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Bengaluru
Posted
1d ago
Source
Indeed