IT Executive

• *Position:** IT Executive (Hardware \& Networking)
• *Location:** Surat (Gamezone – VIP Road, Vesu)
• *Experience:** 1–3 years in IT support/maintenance (entertainment, retail, or hospitality preferred)

• *Job Role \& Responsibilities:**

• **System Maintenance \& Support:**
• Manage and troubleshoot desktop systems, POS machines, printers, Wi\-Fi, LAN, biometric systems, CCTV, and servers.
• Ensure smooth functioning of all technical systems used in game operations, billing, and customer experience.
• **Gaming \& Entertainment Equipment IT Support:**
• Assist in setup, software updates, and maintenance of arcade machines, bowling systems, simulators, and other tech\-enabled attractions.
• **Data Backup \& Security:**
• Regularly back up critical data and ensure data security across all systems.
• Monitor and maintain antivirus and firewall protection.
• **Vendor Coordination:**
• Liaise with external IT and hardware vendors for installations, repairs, and AMC.
• **User Support \& Training:**
• Provide timely tech support to team members and train staff on basic tech usage.
• **Asset Management \& Documentation:**
• Maintain inventory of all IT assets and ensure timely AMC renewals and warranty tracking.

• *Key Skills Required:**

• Basic to intermediate knowledge of Windows OS, networking, LAN/WAN
• Experience with CCTV, POS, and biometric systems
• Problem\-solving and multitasking ability
• Good communication and coordination skills

• *Qualifications:**

• Diploma/Degree in IT, Computer Science, or related field
• 1\+ years of relevant IT support experience (entertainment/hospitality preferred)

Job Type: Full\-time

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Benefits

• Provident Fund

Application Question(s)

• Are you comfertable working on weekend and public holiday?

Work Location: In person