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IT Support Executive
Thinkersteps TechnologiesMH, IN21h ago
Full-timevia indeed
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Required Skills
sql
Job Description
We are seeking a motivated **IT Support Executive** to join our team. This role provides hands\-on experience in **technical support** and **RDLC reporting**, offering the perfect start for your IT career.
- *Responsibilities**
- Provide technical assistance and support via phone, email, chat, and on\-site.
- Build and maintain strong customer relationships by delivering quality support.
- Act as a trusted advisor, guiding customers to get the most from our products/services.
- Document troubleshooting steps, configurations, and interactions in the CRM system.
- Gather customer feedback during on\-site visits and share insights with internal teams.
- Design, develop, and maintain **RDLC reports** based on project requirements.
- Collaborate with the team to understand data models and ensure accurate reporting.
- Perform data extraction, integration, debugging, and suggest workflow/report improvements.
- *Requirements**
- Completed a degree in **Computer Science, IT, or related fields**. *(Candidates currently pursuing a degree are not eligible)*
- Familiarity with **RDLC, SQL, Microsoft Visual Studio**.
- Strong analytical and problem\-solving skills.
- Attention to detail and ability to work in a team environment.
- Good communication and documentation skills.
Job Type: Full\-time
Pay: ₹10,000\.00 \- ₹15,000\.00 per month
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Mumbai
- Posted
- 21h ago
- Source
- Indeed