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IT Support Executive

Thinkersteps TechnologiesMH, IN21h ago
Full-timevia indeed

Required Skills

sql

Job Description

We are seeking a motivated **IT Support Executive** to join our team. This role provides hands\-on experience in **technical support** and **RDLC reporting**, offering the perfect start for your IT career.

  • *Responsibilities**
  • Provide technical assistance and support via phone, email, chat, and on\-site.
  • Build and maintain strong customer relationships by delivering quality support.
  • Act as a trusted advisor, guiding customers to get the most from our products/services.
  • Document troubleshooting steps, configurations, and interactions in the CRM system.
  • Gather customer feedback during on\-site visits and share insights with internal teams.
  • Design, develop, and maintain **RDLC reports** based on project requirements.
  • Collaborate with the team to understand data models and ensure accurate reporting.
  • Perform data extraction, integration, debugging, and suggest workflow/report improvements.
  • *Requirements**
  • Completed a degree in **Computer Science, IT, or related fields**. *(Candidates currently pursuing a degree are not eligible)*
  • Familiarity with **RDLC, SQL, Microsoft Visual Studio**.
  • Strong analytical and problem\-solving skills.
  • Attention to detail and ability to work in a team environment.
  • Good communication and documentation skills.

Job Type: Full\-time

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Mumbai
Posted
21h ago
Source
Indeed