Office Coordinator – Customer Service & Marketing Support

• *Job description:**

• *About the Role**

We’re seeking an organized and proactive Office Coordinator to streamline operations across departments, support the marketing team, and serve as the primary point of contact with our U.S.\-based clients. This critical role ensures smooth internal collaboration, efficient scheduling, and professional client communication.

• *Key Responsibilities**

• Serve as the central point of coordination between internal teams—especially marketing, sales, operations, and management—to ensure clear, timely information sharing.
• Manage incoming/outgoing communications (emails, calls, messages) and relay updates promptly.
• Schedule appointments, meetings, and calls with U.S. clients, taking into account time zone differences; manage calendars and send reminders.
• Proactively place outbound calls to U.S. clients—setting up meetings, confirming agendas, and addressing inquiries with professionalism.
• Maintain appointment logs, prepare necessary meeting materials, and follow\-up to ensure delivery of action items.
• Assist marketing with internal task communication: campaign timelines, briefing documents, and deliverable tracking.
• Perform general administrative support: document filing, basic record\-keeping, and board room or meeting room coordination.

• *Essential Qualifications**

• Fluent English —this is non\-negotiable given the role’s international client\-facing nature and inter\-department communication.
• Prior experience (1–3 years) in office coordination, administration, or executive support.
• Excellent English communication skills, both written and verbal—especially for client interaction.
• Strong organizational skills and time management; ability to multitask across departments.
• Proficient in using Microsoft Office, Google Workspace, calendar systems, and CRM tools.

• *Preferred Skills**

• Experience coordinating across marketing functions or supporting marketing teams.
• Comfort handling U.S.\-focused communication, sensitive scheduling, and client expectations.
• Proactive problem\-solver with a detail\-oriented mindset and professional demeanor.

• *Job Type: Full\-time**

• *Experience:**

• total work: 1 year (Preferred)

• *Work Location:** Remote

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Work Location: Remote