Job Title: Operations Executive (Client \& Social Media)
Location: Kaushambi, Ghaziabad
Salary: ₹20,000 – ₹25,000 CTC (based on experience)
Experience: 6 months – 1 year
Role Overview
We are looking for a proactive and dynamic Operations Executive who can efficiently manage client communication along with social media coordination.
This role requires someone who is active, responsive, and comfortable handling clients, while also having an understanding of social media trends, content (reels/shorts), and digital engagement.
Key Responsibilities
Client Handling \& Operations
- Act as a point of contact for clients (calls, chats, emails)
- Understand client requirements and resolve queries effectively
- Maintain regular follow\-ups and ensure smooth communication
- Coordinate between internal teams and clients for execution
- Ensure timely delivery and client satisfaction
Social Media \& Content Support
- Assist in handling social media accounts (Instagram, LinkedIn, etc.)
- Stay updated with latest trends, reels, and short\-form content
- Support in ideation and execution of engaging content
- Monitor responses, engagement, and basic performance
Key Requirements
- 6 months – 1 year experience in operations, client handling, or social media roles
- Strong English communication (verbal \& written) – must for client interaction
- Confident in handling client conversations independently
- Basic understanding or interest in social media content (reels/shorts)
- Awareness or basic knowledge of AI tools (ChatGPT, automation tools, etc.)
- Quick learner with high adaptability and responsiveness
- Good organizational and multitasking skills
Preferred Traits (Important for your need)
- Proactive and solution\-oriented mindset
- Comfortable speaking with clients (especially professional conversations)
- Active on social media and understands audience behaviour
- Interest in learning and exploring AI\-driven tools and workflows
What Will Make a Candidate Stand Out (Added Value Section)
- Experience in handling international clients
- Hands\-on experience with content creation tools (Canva, basic editing apps)
- Ability to think creatively for content \+ practically for operations
- Strong follow\-up and ownership mindset
Email: tiwariankita@itio.in
Pay: ₹20,000\.00 \- ₹30,000\.00 per month
Benefits
Work Location: In person