Operations Manager

Job description

Key Responsibilities

• Oversee day\-to\-day 3PL and transportation operations.
• Monitor resource allocation, route planning, scheduling, and vehicle utilization.
• Ensure adherence to SOPs, service SLAs, and client requirements.
• Monitor warehouse activities and conduct periodic Audits to ensure that there is no process deviation
• Coordinate with clients for daily operational updates and issue resolution.
• Track shipments, ensure timely delivery, and handle exceptions proactively.
• Supervise Operations staff, drivers, and support teams.
• Ensure operational MIS reports, trip sheets, and cost control measures are as per company expectations.
• Ensure compliance with statutory and safety requirements.
• Optimize operational efficiency and identify areas for improvement.
• Contribute in company’s business growth, by participating in new business initiatives and its implementation

Desired Candidate Profile

• Experience: 6–12 years in core logistics, 3PL operations, or transportation management.
• Strong knowledge of Warehouse, fleet management, routing, trip planning, and documentation.
• Hands\-on experience in leading a team and managing clients independently.
• Ability to lead a team efficiently and manage multi\-location operations.
• Good understanding of logistics KPIs and operational reporting.
• Strong communication, leadership, and problem\-solving skills.
• Proficiency in MS Excel and logistics software.

Job Types: Full\-time, Permanent

Pay: Up to ₹480,000\.00 per year

Benefits

• Cell phone reimbursement
• Health insurance
• Internet reimbursement

Ability to commute/relocate

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

• Are you currently available for immediate joining?

Experience

• Core Logistics/3PL Logistics: 6 years (Required)

Location

• Kochi, Kerala (Preferred)

Work Location: In person