OTC Global Process Solution Key User

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next\-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

• *Job Description**
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Order to cash (OtC) is a part of the Financial Control \& Accounting, Global Competence Center Finance. OtC provides services to our internal Partners such a partner master data, allocation of payments, collection of receivables, cash \& bank activities.

OtC Process Team includes Process \& Solution Key Users located in Poland and India. You will work with them directly and have the extended network with the different organizations of Volvo Group.

As a OtC Global Process \& Solution Key User we are expecting you to work with energy, passion and respect for the individual.

• *Mission/purpose:**

The OtC Global Process \& Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The OtC Global Process \& Solution Key User will support the end users and support the full utilization of process and solutions.

• *What’s in it for you?**

Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities

Analyze business issues and business requests from a process and solution perspective before initiating a formal change request

Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader

Participate in acceptance tests (process and solution)

Approve/Reject user acceptance test (i.e., new solution releases)

Identify root cause to define process and solution improvement area and propose solution or escalate

Review and accept process/solution development and improvement proposals

Be the single point of contact for end users (i.e., “how to” questions regarding the process/solution(s) incl. access requests)

Communicate and anchor process/solution improvement proposals

Support implementation of standard process/es and solution(s)

Support the definition of process measurement/s

Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader

Perform process training and give support to end users

Represent the users in user groups/reference groups or similar forums

Represent Order To Cash Process in different projects

• *Candidate profile:**

Minimum 4 years of professional experience gained in accounting area (Order to Cash)

High level of business process knowledge

Very Good understanding of related processes and solutions

Very Good understanding of process interfaces to other processes

Good knowledge about process methods and tools

Very Good communication skills

• *Required competences:**

End to end process knowledge

Effective communication

Learning on the fly, self\-learning

Partner and customer focus

Teamwork and cooperation

Continuous improvement/action oriented

Cross\-border collaboration

Time management

• *System knowledge:**

SAP MF 1\.0 , S4H, Excel \- fully proficient, Power BI, Alteryx, Power Query, Power Apps – as additional asset

• *Languages:**

Fluent in English

You will report to Business Process Developer.

We value your data privacy and therefore do not accept applications via mail.

• *Who we are and what we believe in**

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join **Volvo Group**. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

• *Group Finance** contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M\&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.