Hiver is seeking a Principal Engineer, the highest individual contributor role, to own the technical vision and architecture for our AI-driven customer service platform. You will lead fundamental design decisions and solve our most complex engineering challenges. Our platform serves diverse industries by simplifying multi-channel support. We value building genuinely helpful, powerful, and uncomplicated software, and we seek an engineer who thrives on meaningful ownership, collaborative teamwork, and shipping impactful code in a fast-paced environment. This role demands deep expertise to shape the future of our product and engineering practices.