Program/Project Management Lead

• *Project Role :** Program/Project Management Lead

• *Project Role Description :** Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.

• *Must have skills :** Service Transition

• *Good to have skills :** NA

Minimum **5** year(s) of experience is required

• *Educational Qualification :** 15 years full time education

Summary

As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting plans as necessary to meet evolving business needs and priorities.

Roles \& Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead strategic planning sessions to align project goals with organizational objectives.
• Facilitate effective communication channels among cross\-functional teams to enhance collaboration.
• Mentor junior team members to support their professional growth and development.

Professional \& Technical Skills

• Must To Have Skills: Proficiency in Service Transition.
• Strong capability in managing project scope, timelines, and deliverables to ensure successful program execution.
• Excellent communication and stakeholder management skills to navigate complex project environments.
• Ability to analyze risks and implement mitigation strategies effectively.
• Experience in coordinating cross\-team collaboration and driving consensus among diverse groups.
• Skilled in problem\-solving and decision\-making to address challenges promptly and efficiently.

Additional Information

• The candidate should have minimum 5 years of experience in Service Transition.
• This position is based at our Chennai office.
• A 15 years full time education is required.

15 years full time education