MBA / Bachelor's Degree or related field with 2 to 5 years of experience in a sales of in a Institutional sales, Capital sales, Direct sales, B2B Industry, negotiations etc.
- Responsible as the first point of contact for sales executive, enquiries management, order timely processing and tracking management with accuracy and timeliness.
- Connect with client after getting data from sales / business development and project management.
- Support team's progress to improve their productivity \& efficiencies by fulfilling their revenue target by ensuring seamless backend operations \& team's progress.
- Handle complaints from customers by giving after\-sales support.
- Check \& clear bills/sales expenses of employees.
- Coordinate with sales \& dealers for visit schedules, orders, payment and ensuring they are processed accordingly to client requirement \& ensure all order are accurate and delivered on time.
- Coordinating with other departments to ensure order process with accuracy and timeliness as per the requirement of the customer.
- Assist the sales team to generate new enquiry\-based on the available data base and new data.
- Developing and maintaining filling systems to maintain sales records.
- Maintain updated dealer data in the system \& schedule works by collecting data from sales / business development and project management.
- Meet monthly targets by ensuring staff meets their quotas and goals.
- Handling urgent calls, emails and messages, answering customer queries, arrange delivery dates, etc.
- Follow up of pending orders/clearance on priority/ feedback of new customer.
- Excellent written and verbal communication skills \- English \& Hindi
- An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates.
- Good IT skills, email manners, official letters to customers, knowledge of the use of spreadsheets and PowerPoint presentations.
- Strong business sense and industry expertise.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Proven ability to drive the sales process from plan to close.
- Experience as a sales coordinator may be advantageous.
- Good Computer Literacy, Organizational, and problem\-solving skills.
- Ability to handle multiple tasks, work in a fast\- paced environment and meet deadlines.
Delhi / NCR, Gurugram