Senior Infrastructure & Database Operations Engineer

• *About Xerox Holdings Corporation**

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client\-centric and digitally\-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose

• Responsible for strategy and design of controls system (hardware, software, telecommunications, infrastructure and/or information), testing strategy, standards and practices for enterprise, major organization or major platform. May define and manage project deliverables and work with the platform Centers of Competence (architecture, infrastructure \& production support) teams ensuring adherence to processes and coherence standards. In the area of quality \- responsible for managing application of appropriate quality and/or environmental management and process improvement techniques for a function or process. Develops, maintains, controls distribution of quality standards. Manages quality/testing of 3rd party partners.
• Serves as the subject matter expert across one or more technical disciplines.

• Designs and delivers parts of new systems and/or enhancements to existing systems, including non\-functional requirements, to meet business objectives in a manner that balances risk with performance and cost; and is consistent with established XIM strategies, architectures, standards, and policies.

• Assures the interoperability of system components with other systems where required.

• Describes the technical requirements to internal and third\-party providers of IT products and services to assure that they meet business and technical objectives.

• Contributes to and may execute the non\-functional (e.g. performance scalability, availability, reliability etc.) system test strategy and reviews test results to assure proper operation and performance of the system.

Scope

Specific

* Autonomy

• Works under broad direction.

• Full accountability for own technical work or project/supervisory responsibilities.

• Receives assignments in the form of objectives.

• Establishes own milestones, team objectives and delegates assignments.

• Work is often self\-initiated.

* Influence

• Influences organization, customers, suppliers and peers within industry in area of specialization.

• Significant responsibility for the work of others and for the allocation of resources.

• Decisions impact on success of assigned projects i.e. results, deadlines and budget.

• Develops business relationships with customers.

* Complexity

• Challenging range variety of complex technical or professional work activities.

• Work requires application of fundamental principles in a wide and often unpredictable range of contexts.

• Understands relationship between specialism and wider customer/ organizational requirements.

General

• Uses best practices and knowledge of internal or external business issues to improve products or services

• Acts as a resource for colleagues with less experience

• Requires in\-depth knowledge and experience

• Decisions guided by policies, procedures and business plan

• Generally domestic scope/accountability

Primary Responsibilities

• Adheres to established design principles, practices, guidelines and procedures for part of a major XIM organization or part of an XIM platform. Inspects for adherence to same. Recommends changes/updates to same.

• Is a major contributor to the successful technical delivery of systems and enhancements that balance feature/functionality, development cost, schedule, risk, supportability, operations and total cost of ownership

• Serves as the subject matter expert for technical decisions impacting the system or subsystem

• Participates in technical reviews with technical delivery teams.

• Assesses and manages technical risk; prepares risk mitigation alternatives and recommends the appropriate alternative. Escalates significant risks and issues to the program team and leadership.

• Is part of the team that manages the technical relationship with internal and external parties delivering IT products and services that are part of the system

• Contributes to the program/project plan preparation and status updates