UKG is seeking a Senior Principal Technical Support Engineer for a full-time position based in Bengaluru East, Karnataka. In this technical support executive role, you will handle the most complex and escalated technical issues, providing expert resolution and guidance to both customers and junior team members. Responsibilities include deep diagnostic analysis, coordinating with internal engineering groups, and contributing to the continuous improvement of support processes and tools. The position demands exceptional problem-solving abilities, strong communication skills for customer interactions, and a proactive approach to preventing future occurrences. You will operate in a dynamic environment, ensuring high levels of customer satisfaction while managing a high volume of critical cases. This senior role requires a proven track record in advanced technical support and leadership. Full-time employment offers the chance to work with a leader in workforce management solutions.
Director, IT Delivery
Chubb Fire & Security · KA, IN