System Administrator/ IT Executive

• *Job Description: System Administrator / IT Executive**

• *1\. Position Details**

• *ob Title**: System Administrator / IT Executive

• *Department**: Information Technology \& Administration

• *Employment Type**: Full\-Time

• *Work Location**: Bhubaneswar, Odisha

• *Reporting To**: Management / Designated Reporting Authority

• *2\. About the Role**

Koustuv Group is looking for a technically proficient and responsible System Administrator / IT Executive to manage the company's IT infrastructure, computer systems, networking, software, hardware, and technical support requirements.

The candidate will be responsible for ensuring the smooth functioning of office IT operations, maintaining system security, troubleshooting technical issues, and supporting employees across the company's various business verticals.

The ideal candidate should be hands\-on, solution\-oriented, proactive in identifying technical problems, and capable of independently managing routine IT operations.

• *3\. Key Responsibilities**

A. **IT Infrastructure \& System Administration**

\- Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, and other IT equipment.

\- Manage operating systems, software installations, updates, patches, and system configurations.

\- Maintain an inventory of IT assets, hardware, software licences, warranties, and peripherals.

\- Ensure the proper functioning of office IT infrastructure and minimise operational downtime.

\- Manage user accounts, access permissions, and employee onboarding and offboarding requirements.

B. **Networking \& Connectivity**

\- Maintain and troubleshoot office LAN, Wi\-Fi, routers, switches, and internet connectivity.

\- Coordinate with internet service providers and other technology vendors for connectivity and service\-related issues.

\- Diagnose network performance issues and ensure reliable connectivity across the office.

\- Assist in configuring network printers, shared folders, and other shared resources.

C. **Hardware \& Technical Support**

\- Provide first\-level technical support to employees for hardware, software, connectivity, and other IT\-related issues.

\- Diagnose and resolve common computer, peripheral, operating system, and application problems.

\- Coordinate with external service providers for repairs and specialized technical support when required.

\- Maintain records of technical complaints, resolutions, recurring problems, and pending issues.

\- Provide timely support to the company's digital media, marketing, and project teams.

D. **Data Security, Backup \& Access Management**

\- Implement basic IT security practices, including antivirus protection, system updates, secure access controls, and password policies.

\- Monitor and maintain data backup arrangements for critical company files and systems.

\- Help protect company information against accidental deletion, unauthorised access, and common cybersecurity threats.

\- Ensure appropriate access controls for shared drives, company accounts, and internal systems.

\- Assist in maintaining secure and organised storage of important business documents and digital assets.

E. **Software \& Application Management**

\- Install, configure, update, and troubleshoot authorised business applications.

\- Manage software licences and ensure compliance with applicable licensing requirements.

\- Provide technical assistance for email systems, office productivity tools, file\-sharing platforms, and collaboration applications.

\- Assist employees in resolving routine application\-related issues.

\- Evaluate and recommend practical, cost\-effective IT solutions to improve operational efficiency.

F. **Digital Media \& Office Technology Support**

\- Provide technical support for office systems used by the company's digital media and content production teams.

\- Assist with the setup and troubleshooting of cameras, microphones, audio interfaces, monitors, and other connected equipment when required.

\- Support live\-streaming and video\-conferencing setups, including OBS Studio and Google Meet, where applicable.

\- Troubleshoot connectivity, peripheral, and computer\-performance issues affecting video editing, content production, and live\-streaming workflows.

\- Coordinate the maintenance and proper utilisation of shared technical equipment.

G. **IT Documentation \& Vendor Coordination**

\- Maintain an updated register of computers, peripherals, networking equipment, software licences, and other IT assets.

\- Document network configurations, system access procedures, backup arrangements, and troubleshooting processes.

\- Coordinate with hardware suppliers, software vendors, internet service providers, and maintenance agencies.

\- Track IT\-related expenditure, repair costs, warranties, and replacement requirements.

\- Recommend hardware upgrades, replacements, and other IT investments based on operational needs and budget considerations.

4\. **Qualifications \& Experience**

• *Educational Qualification**

\- Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Applications, or a related discipline.

\- Relevant technical certifications will be an advantage.

• *Experience**

\- Preferably 1–3 years of experience in IT support, system administration, desktop support, or network administration.

\- Freshers with strong practical knowledge and relevant technical skills may also be considered.

5\. **Required Technical Skills**

The candidate should have working knowledge of

\- Windows operating systems, software installation, updates, and troubleshooting.

\- Basic macOS troubleshooting and device management.

\- Computer hardware, peripherals, printers, and scanners.

\- LAN, Wi\-Fi, TCP/IP, routers, switches, and basic network troubleshooting.

\- Antivirus software, endpoint security, access control, and data backup.

\- Email configuration, office productivity applications, and cloud\-based collaboration tools.

\- Hardware inventory, software licensing, and IT asset management.

\- Basic cybersecurity practices and secure data handling.

6\. **Essential Soft Skills**

\- Strong troubleshooting and problem\-solving abilities.

\- Ability to work independently and take ownership of assigned responsibilities.

\- Good communication and interpersonal skills.

\- Ability to prioritise and resolve technical issues efficiently.

\- Attention to detail and systematic documentation habits.

\- Professional handling of confidential company information.

\- Willingness to learn new technologies and adapt to changing business requirements.

7\. **Performance Expectations**

The employee will be expected to

\- Maintain reliable functioning of office IT systems and infrastructure.

\- Resolve technical issues within reasonable timelines and escalate complex problems appropriately.

\- Maintain accurate IT asset and software inventory records.

\- Ensure timely installation of critical updates and maintenance of backup arrangements.

\- Provide responsive technical support to employees.

\- Maintain proper documentation of recurring issues and their resolutions.

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person