Job Description

*Microlink Solutions Pvt Ltd**., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value\-Added Services to its Corporate and Institutional Customers.

Provide on\-site and remote technical support to end\-users for hardware, software, and network issues.
Troubleshoot and resolve desktop\-related issues, including operating system errors, application problems, and peripheral devices (printers, scanners, etc.).
Install, configure, and maintain desktops, laptops, and other end\-user devices.
Set up and maintain user accounts, email, and other IT\-related services.
Assist with software installations, updates, and patches.
Support the deployment and setup of new hardware and software systems.
Ensure that all systems are running up\-to\-date antivirus and security software.
Manage and maintain asset inventory (hardware and software).
Assist with network troubleshooting, ensuring network connectivity issues are resolved efficiently.
Provide training and guidance to end\-users on IT policies and procedures.
Document all support activities and incidents in the helpdesk system, ensuring accurate records and timely follow\-ups.
Collaborate with senior support engineers and other IT staff to address complex technical issues.

Basic knowledge of desktop hardware and software troubleshooting.
Familiarity with operating systems (Windows, MacOS, Linux).
Understanding of networking principles (TCP/IP, DNS, DHCP).
Experience with Microsoft Office Suite and other standard business applications.
Familiarity with remote desktop software and helpdesk tools is an advantage.

Any Interested candidates can share their resume on devarshim@microlink.coor whatsapp 9016706079 .

Job Type: Full\-time

Pay: ₹18,000\.00 \- ₹32,000\.00 per month

Work Location: In person

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