Perleybrook Labs Pvt Ltd in Kochi, Kerala, seeks a Technical Support Executive to provide remote and on-call technical assistance to customers. The office-based position may involve occasional site visits as required. Key responsibilities include offering software installation, configuration, and troubleshooting support, handling customer issues via remote tools and online platforms, performing system diagnostics, and collaborating with internal teams for timely resolution. This role demands effective troubleshooting skills and a commitment to delivering reliable customer support in a dynamic environment, ensuring smooth operation of software systems through proactive assistance and clear communication.