Telecalling Executive / Inside Sales Representative

• *Job Type:** Full\-time

• *Location:** On\-site / Hybrid

• *Experience Level:** 0 – 2 Years (Freshers with strong communication skills are welcome)

About Sevarat

At Sevarat, we provide end\-to\-end digital transformation, cloud, and modern tech solutions to help businesses grow and streamline their operations. We are expanding our outreach team and looking for motivated, customer\-centric **Telecalling Executives** to generate qualified leads, follow up with inquiries, and drive sales growth.

Job Summary

As a Telecalling Executive, you will be the primary point of contact between potential clients and Sevarat. You will reach out to prospective business clients, explain our services, understand their requirements, and schedule discovery meetings or product demos for our sales team.

Key Responsibilities1\. Lead Generation \& Cold Calling

• Make outbound calls to potential business clients from provided database lists to introduce Sevarat’s digital and IT services.
• Identify key decision\-makers (business owners, managers, IT leads) and pitch relevant services.

2\. Follow\-ups \& Query Handling

• Follow up promptly with inbound inquiries, web leads, and past prospects.
• Answer initial questions regarding our products/services with clarity and confidence.
• Overcome minor customer objections and build strong preliminary rapport.

3\. Appointment Scheduling \& Coordination

• Qualify leads based on business needs, budget, and timeline.
• Schedule discovery meetings and demos for senior sales managers and business consultants.

4\. Data Management \& Reporting

• Maintain and update accurate customer interactions, feedback, and status updates in the CRM software.
• Track daily call volume, successful connections, interested leads, and meetings booked.
• Share daily/weekly call summary reports with the team supervisor.

Skills \& Requirements

• **Education:** Higher Secondary (10\+2\) or Bachelor’s degree in any discipline.
• **Experience:** 0 to 2 years of experience in telecalling, inside sales, telemarketing, or customer support (B2B experience is a plus).
• **Core Competencies:**
• Strong verbal communication and persuasive telephone skills.
• Proficiency in English and regional/local languages (e.g., Hindi, Gujarati, or Marathi as required).
• Active listening skills with a positive, polite, and professional phone manner.
• Basic computer literacy and familiarity with CRM tools (Zoho, HubSpot, Salesforce, or similar) and MS Excel.
• Ability to handle high call volumes and work comfortably toward weekly targets.

Benefits \& Perks

• Competitive fixed salary plus attractive incentive/bonus structures based on conversions.
• Complete training on company services, objection handling, and CRM tools.
• Clear career progression towards Senior Sales Executive / Key Account Manager roles.
• Supportive and dynamic working environment.

How to Apply

If you have excellent communication skills and want to grow your career in B2B sales and tech outreach, apply on Indeed with your updated resume.

Pay: ₹12,000\.00 \- ₹16,000\.00 per month

Benefits

• Cell phone reimbursement

Work Location: In person