Usmanpura Imaging Centre, part of Airmed pathology labs in Ahmedabad, seeks a proactive Telesales Executive to manage patient interactions for diagnostic services. You will handle inbound and outbound calls, responding to inquiries from patients and referral sources while explaining available diagnostic services. Key duties include converting leads into appointments, conducting timely follow-ups to maintain engagement, and scheduling tests efficiently. Accurate record-keeping in the CRM system is essential, along with coordinating with the operations team to ensure a seamless experience from inquiry to service completion. Strong communication skills and a customer-focused attitude are vital, as you serve as the primary contact for diagnostic care, with training provided on specific services to enhance lead conversion and patient satisfaction.
Airmed pathology labs · GJ, IN