Hero Motocorp is recruiting a Territory Manager for Customer Experience in Ranchi, Jharkhand, effective June 7, 2026. This position is part of the India Business Unit, with a pay band from E4 to M2, and reports to the Area Service Manager within the Customer Experience team. The primary purpose is to maximize customer engagement to enhance experience, facilitate value-added services to increase business penetration and revenue, implement the Balanced Scorecard approach, and provide product support in the field. Key responsibilities include driving customer connections, offering additional services to expand market reach, applying Balanced Scorecard metrics, and assisting customers with product-related issues in the territory. The role aims to improve customer satisfaction and drive business growth within the assigned area.