We are M\&G India, the strategic innovation and digital hub for M\&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M\&G is transforming as a business.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long\-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- *Accountabilities/Responsibilities**
The key responsibilities of this role are to lead the design, development and delivery of Enterprise and Non\-Financial Risk reporting and insights within the Non\-Financial Risk team. This involves:
- Lead the design, development and delivery of M\&G plc’s risk reporting strategy and framework
- Lead the design, development and implementation of a governance framework for risk data and reporting
- Lead the development of data models and trusted risk datasets to improve consistency, transparency, and auditability of risk metrics across the firm
- Lead the development of new multi\-dimensional dashboards and interactive reports (for example, through PowerBI) to provide timely, decision‑useful insight for senior management and other stakeholders.
- Leverage technology to support development of efficient, automated reporting solutions by integrating PowerBI and other solutions with existing Risk systems.
- Work with Operations and Technology partners to ensure a high quality of data is feeding from the Governance Risk and Compliance system.
- Working to develop and integrate AI solutions to provide additional insights.
- Collaborate with the wider Risk and Compliance teams as well as 1LOD and 3LOD teams to drive improvements and enhancements.
- Keep abreast of industry trends, regulatory and business issues.
- Proactively identify underlying risks and escalate issues where appropriate.
- *Key Stakeholder Management**
- M\&G plc Risk and Compliance
- All M\&G plc UK Business Areas and Senior Management Teams
- Internal Audit
- External Suppliers and Business Partners
- External Auditors
- Regulators
- *Knowledge, Skills, Experience \& Educational Qualification**
- *Reporting, Data \& Insight**
- Architect and lead the implementation of the enterprise Risk Data Lake on Microsoft Fabric or Azure
- Define and own the end‑to‑end Risk data platform strategy, covering ingestion via Azure Data Factory and Fabric Data Pipelines, transformation using Databricks or Fabric notebooks, and delivery through Power BI Direct Lake, semantic models, and curated Risk data products.
- Establish and govern a standardized medallion architecture (Bronze, Silver, Gold) designed specifically for GRC, Risk, Issue, Event, and Regulatory Reporting data domains, embedding controls for data quality, lineage, and audit traceability by design.
- Lead platform and technology selection decisions, evaluating Microsoft Fabric Warehouse, Azure Synapse Analytics, and Databricks SQL Warehouse based on cost efficiency, performance, latency, scalability, and team capability, and defining the target‑state Risk analytics architecture.
- Design robust integration patterns between MetricStream (or equivalent GRC platforms) and Azure/Fabric, including REST API ingestion, event‑driven pipelines, CDC mechanisms, and batch export strategies, with demonstrated experience supporting near‑real‑time and streaming Risk data.
- Strong expertise in developing and delivering reporting and management information in a financial services environment.
- Proven ability to work with complex, multi‑source data to produce consistent, comparable and decision‑useful insight.
- Strong understanding of data governance, control, data quality, lineage and auditability.
- Experience ensuring reporting and data solutions meet governance, control and regulatory expectations.
- *Technology \& Analytics**
- Strong knowledge of analytics, reporting platforms and methodologies (e.g. Power BI and related tooling).
- Experience leading technology‑enabled reporting and data initiatives, including integration with GRC and core risk systems and driving process automation and continuous improvement.
- Ability to translate business requirements into reporting, analytics and data solutions.
- Strong analytical thinking and a critical evaluator of information/issues.
- Solid understanding of non‑financial risk management within financial services (desirable).
- *Leadership, Delivery \& Judgement**
- Demonstrated experience leading complex initiatives through influence in a matrixed environment.
- Strong delivery focus, with the ability to manage competing priorities and deliver to tight deadlines.
- Strong analytical judgement, able to critically evaluate information and make sound, proportionate decisions.
- Comfortable providing constructive challenge and escalating issues where appropriate.
- *Communication, Organisation \& Stakeholder Management**
- Excellent stakeholder management skills, with the ability to engage credibly at senior management level.
- Strong written, visual and verbal communication skills, including presentation of complex risk insight.
- Ability to work collaboratively across Risk, Technology and the wider business, as well as independently when required.
- Organised, resilient and adaptable, with a continuous‑improvement mindset.
- Comfortable operating in a diverse, multi‑cultural and hybrid working environment
- Minimum of 12 years’ experience in data analytics, data modelling preferably within a financial institution with focus on risk and controls.
- *Educational Qualification:**
- Graduate/Post\-graduate/MBA/B. Tech. / B.E. or other professional IT\-related qualification
- Relevant professional qualification desirable.
We have a diverse workforce and an inclusive culture at M\&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.