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Voice Process Executive

Neurealm (Formerly GS Lab | GAVS)TN, IN22h ago
Full-timevia indeed

Job Description

Customer Interaction: Manage high volumes of incoming and outgoing calls, addressing inquiries and concerns professionally. Issue Resolution: Troubleshoot and resolve customer problems efficiently, providing satisfactory solutions. Information Delivery: Educate customers about products, services, and company policies. Documentation: Accurately log all customer interactions and update relevant tools/trackers. Customer Satisfaction: Aim to create positive experiences, build loyalty, and meet service level agreements (SLAs).

Pay: ₹18,000\.00 \- ₹37,000\.00 per month

Benefits

  • Paid time off
  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
22h ago
Source
Indeed