Voice Process Executive
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Job Description
Customer Interaction: Manage high volumes of incoming and outgoing calls, addressing inquiries and concerns professionally. Issue Resolution: Troubleshoot and resolve customer problems efficiently, providing satisfactory solutions. Information Delivery: Educate customers about products, services, and company policies. Documentation: Accurately log all customer interactions and update relevant tools/trackers. Customer Satisfaction: Aim to create positive experiences, build loyalty, and meet service level agreements (SLAs).
Pay: ₹18,000\.00 \- ₹37,000\.00 per month
Benefits
- Paid time off
- Provident Fund
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chennai
- Posted
- 22h ago
- Source
- Indeed