non voice process

Aress Software & Education Technologies is hiring a Non-Voice Process Executive based in Maharashtra. The role requires managing customer queries, providing support, and handling data-related tasks solely through written mediums such as email, live chat, social media, and internal back-office systems. Key duties include responding to customer inquiries and complaints, performing data entry and verification in company databases, troubleshooting issues by clarifying concerns and delivering precise solutions, and strictly adhering to established guidelines, quality standards, and policies to ensure high customer satisfaction. Success in this position demands strong written communication abilities, meticulous attention to detail, and proficiency with various digital tools. This is a role focused on precision and clear documentation without any voice-based interaction.