Non Voice Process (Chat Support)

Hiring: Non\-Voice Process Executive (Chat Support)

• *Location:** Ahmedabad, Gujarat
• *Employment Type:** Full\-Time \| Work from office
• *Salary:** ₹25,000 – ₹35,000 CTC per month

About the Opportunity

Looking to kick\-start or grow your career in the international customer service industry?

We are hiring enthusiastic individuals for a **Non\-Voice Process Executive** role. Join a professional, multicultural and supportive work environment where you will interact with international customers and develop valuable communication and customer\-handling skills.

Key Responsibilities

• Handle customer queries through live chat, email and other digital platforms.
• Resolve customer concerns with accuracy, empathy and professionalism.
• Manage multiple chat conversations while maintaining service quality.
• Ensure customer satisfaction and meet process performance standards.

Eligibility Criteria

• Minimum qualification: 12th Pass / Graduate.
• Freshers are welcome; 1 year of customer service experience is preferred.
• Excellent written English communication skills.
• Basic computer knowledge and good typing skills.
• Willingness to relocate to Ahmedabad.
• Flexibility to work in rotational shifts, including weekends and night shifts.

Shift \& Benefits

• Rotational day, evening and night shifts.
• Additional **Night Shift Allowance** for eligible night shifts.
• Provident Fund (PF).
• Insurance Coverage.
• One\-way cab facility for night shifts.
• Professional training and career growth opportunities.

• *Important:** Candidates must be comfortable working in rotational shifts and relocating to Ahmedabad, Gujarat.

• *Interested candidates can apply now!**

Job Types: Full\-time, Permanent, Fresher

Pay: ₹26,000\.00 \- ₹38,000\.00 per month

Benefits

• Provident Fund

Application Question(s)

• The job is based in Makarba, Ahmedabad, Is the location comfortable for you?
• Are you comfortable with Rotational shifts with Rotational week offs?
• Rate your English communication on a scale of 1 to 10\.
• Are you currently pursuing any degree or course?
• What is your current age?

Work Location: In person