Technical Support Executive

We are hiring for the Technical Support position in Vadodara

Experience: Fresher\- 6 months

Rotational Shifts (5 Days Working)

• 8:00 AM to 4:00 PM
• 4:00 PM to 12:00 AM
• 12:00 AM to 8:00 AM

• *Job Description**

• Excellent English communication skills (written and verbal).
• In\-depth understanding of TCP/IP, LAN/WAN networking technologies, and troubleshooting techniques.
• Hands\-on experience in configuring business\-class firewalls and VPNs.
• In\-depth understanding of wireless technologies.

• *Requirements**

• Hands\-on experience with Remote Desktop and virtualization technologies.
• Good knowledge of networking topologies.
• Strong understanding of network protocols such as HTTP, HTTPS, SNMP, DNS, DHCP, VLAN, and VPN.
• In\-depth knowledge of load balancing, failover, cloud computing, and network security.
• Ability to independently troubleshoot desktop and laptop\-related issues.
• Hands\-on experience with network equipment such as routers, switches, modems, access points, bridges, and firewalls.
• Ability to monitor network performance and troubleshoot issues efficiently.
• Ability to work independently.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Experience

• Technical support: 1 year (Preferred)

Language

• English (Preferred)

Shift availability

• Night Shift (Preferred)

Work Location: In person