URGENT HIRING – INTERNATIONAL VOICE CUSTOMER SUPPORT

• *URGENT HIRING – INTERNATIONAL VOICE CUSTOMER SUPPORT**

We are hiring for a leading organization for its International Voice Customer Support process.

• *Location:** Electronic City, Bangalore
• *Designation:** Associate Customer Support / Senior Associate Customer Support
• *Work Mode:** Work From Office and Night Shift
• *Employment Type:** Full\-Time / Permanent
• *Eligibility:** Undergraduates \& Graduates
• *Transport:** Two\-way transportation provided

Experience Criteria

• **U1:** Freshers to less than 24 months of experience.
• **U2:** More than 24 months of experience.
• International / Domestic voice experience will receive 100% consideration.
• Non\-voice / Backend experience will receive 50% weightage.

Key Responsibilities

• Handle inbound customer queries and provide effective solutions.
• Review customer accounts and policies using cloud\-based tools.
• Maintain accurate records of customer interactions.
• Handle customer concerns professionally and escalate complex issues.
• Maintain service quality and productivity standards.

Required Skills

• Excellent verbal communication and customer\-handling skills.
• Strong problem\-solving abilities.
• Basic computer proficiency and MS Office knowledge.
• Typing speed of at least 20 WPM with 80% accuracy.
• Ability to handle customer interactions confidently.

Interview Process

• HR Screening
• Typing Test
• SVAR Assessment (Minimum Score: 60\)
• Operations Round
• HR Discussion \& Offer

• *Salary Structure:**

• **0–6 Months:** ₹3\.10 LPA – Slab 1 \| ₹4\.50 LPA – Slab 2
• **7–11 Months:** ₹4\.22 LPA – Slab 1 \| ₹5\.50 LPA – Slab 2
• **12–17 Months:** ₹4\.22 LPA – Slab 1 \| ₹5\.50 LPA – Slab 2
• **18–23 Months:** ₹4\.22 LPA – Slab 1 \| ₹5\.50 LPA – Slab 2
• **24–48 Months:** ₹4\.75 LPA – Slab 1 \| ₹5\.50 LPA – Slab 2
• **48 Months\+:** ₹4\.75 LPA – Slab 1 \| ₹5\.50 LPA – Slab 2

Interested candidates can share their updated CV.

• *Contact: Recaruh**
• *WhatsApp:** \+91 8910324121
• WhatsApp messages only. Please do not call.*

• *Recaruh – Connecting Talents. Building Futures.**

Pay: ₹300,000\.00 \- ₹550,000\.00 per year

Work Location: In person